WhatsApp and WHO launch chatbot to answer public queries on COVID-19

WhatsApp has partnered with the World Health Organization (WHO) to launch a novel coronavirus pandemic-focused chatbot to answer all of your queries related with it. Called the World Health Organization’s Health Alert, using it is as simple as texting a number +41798931892, is a verified business account under the name of World Health Organization.

The chatbot stresses it does not provide a concrete diagnosis or prescribed treatment. Rather, it provides rapid assessments based on users’ symptoms and risk factors to suggest if users should contact a medical provider or manage their illness at home.

“The purpose of the Coronavirus Self-Checker is to help you make decisions about seeking appropriate medical care,” the chatbot said. “This system is not intended for the diagnosis or treatment of disease or other conditions, including COVID-19. This system is intended only for people who are currently located in the United States.”

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WhatsApp is now used by over two billion people worldwide and is especially popular in the UK, Europe, and many other countries – whereas, in the US, people tend to use Facebook’s other messaging platform, Facebook Messenger, as a primary means of communication.

COVID-19 : WHO’s Whatsapp Chat BOT

To receive updates on #COVID19 from WHO add this number— +41 79 893 18 92 to your contacts and send a @WhatsApp message. You'll automatically be ...

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